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Training to be a One-To-One Bereavement Support Volunteer within Gloucestershire

The work of a BV can be challenging at times, but can also be enormously rewarding. You will be in a position to make a real difference to our clients, as they live life without their loved one who has died.

To become a client facing BV, you first have to pass a Cruse Bereavement Support Foundation (BSF) course (4 whole days) and produce a portfolio of learning work. The 4 day course is held in our offices in Cheltenham. There are then ‘elective’ modules which vary in length and depend on your preference for client work. In Gloucestershire, we only offer the 2 day ‘face to face’ elective currently which, if successfully passed, leads to supporting clients one to one. Other electives; ‘group work’, ‘telephone support’, working with children and young people’ are usually held in other areas (often Birmingham).

Our next 4 day foundation course plus the 2 day ‘face to face’ elective will be held in our Cheltenham office in Autumn 2020 on the following dates (all Mondays, 9.30am – 4.30pm):

For BSF – 14th September, 28th September, 5th October & 19th October

For ‘face to face’ elective – 2nd November & 9th November

For your information, here are some details of what will be involved in this training.

1. Attend a short induction meeting (1-2 hours) in our Cheltenham office, where you’ll find out more about being a volunteer for Cruse Gloucestershire, about Cruse Bereavement Care our charity and about the commitment needed to be a Bereavement volunteer (BV). There are 2 induction evenings planned:

Monday June 22nd 5pm

Monday July 20th 5pm

Please let us know if you would like to attend one of these

2. Fill in an application form.

3. Attend a pre-course interview. 

Attendance at all 6 days is MANDATORY in order to work face to face with clients.

A fee of £250 is chargeable for the course to cover our administration costs. Having completed the course and portfolio, you will have a post-course interview and portfolios will be externally moderated by Cruse Bereavement Care and can also be moderated by Ascentis (a separate fee of £60 is chargeable for the latter).

If you successfully pass the course, you will also have to attend a mandatory Safeguarding module (4 hours) and attend an Induction skills session (2-3 hours) and details of these will be given at a later date.

Cruse Bereavement Care is an Organisational Member of BACP and works within the BACP Ethical Framework. Bereavement counselling work with Cruse clients can be recorded towards the total hours required for Diploma courses and for BACP accreditation.

Our training is professional and of a high quality. Once qualified, we also offer some continuous professional development (CPD) in the form of a programme of interesting and stimulating training workshops throughout the year. These are free of charge but you must work actively for us to attend them.

You will also receive one hour’s personal supervision per month in your first 12 months of active work for us, then 1.5 hours group supervision per month ongoing.

Once trained, you will be expected to have a minimum of two Gloucestershire clients at any one time, after your initial review period – and to volunteer for us for a minimum of 2 years. The work is unpaid but travel expenses can be claimed.

You may subsequently wish to go on and specialise in a particular aspect of bereavement work, for example working with children or with groups. We are delighted to encourage such development.

For an application form please contact the Cheltenham office. 

Please return the form to :

Cruse Bereavement Care Gloucestershire, Lower Ground Floor, 31 St Georges Rd, Cheltenham,GL50 3DU and NOT to the Richmond address given on the form.

If you have any questions at all about the training or about any aspect of the organisation, do please contact us by phone or by email at:

If you are unable, or don’t wish, to make such a big commitment, you may still like to consider joining us as a First-Point-of-Contact/Administration Volunteer.
You will provide initial telephone response and assistance to clients and other callers, and help run our friendly Cheltenham office. We need people who can work one (or more) mornings per week. You will receive full on-the-job training for the role.

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